Asked By: The Computer Guy at Hussmir | 28/04/12

Why do Windows programs stop responding and how do I close them?


A computer, operating system, software program or driver may stop responding or cause other programs to stop responding because of several possible reasons, such as a confliction of software or hardware resources between two programs, lack of system resources, or a bug in the software or drivers.


To recover from a program that has stopped responding, a user can press the Ctrl+Alt+Delete keys on his or her keyboards to open the "Close Program" window or open the "Task Manager" window and click the "End Task" button to terminate the program. If another window opens, click the "End Task" button again to confirm stopping that program. It is important to realise that when a program stops responding any work that has not been saved will more than likely be lost when end tasking a program. Unfortunately, there is no alternative. This can happen for many reasons:
  • Software related issue.
  • Driver related issue.
  • Operating system related issue.
  • Heat related issue.

A computer locking up or freezing is often caused by a software related issue. If you're encountering lockups when the computer is opening a particular program, make sure you have all the latest updates for that program.

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